Internship jobs in London, Ontario

Find internship jobs in London, Ontario and nearby towns within 25 km. Read the full details and apply.

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Within 25 km of London

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IT Support Specialist (Co-Op) Fall 2026
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London, ON
Added 2 months ago
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ManagePoint Technologies Inc

IT Support Specialist (Co-Op) Fall 2026

London, ON, Canada

Within 25 km of London · About 2.7 km from the city centre

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Job details

Posted: Aug 17, 2026

Original job description

About the role

In this position you will be responsible for handling calls to the Service Desk, triaging client issues or questions, categorizing those tickets, and resolving or escalating them as required. As a startup you will also get to explore the field through on-site visits or service calls to client sites and assist in project implementation and rollouts such as new IT infrastructure builds, process improvement or implementation, security and surveillance projects, and on occasion assist with IT budgeting for ManagePoint and/ or our clients.

If you meet or exceed the qualifications listed below, we look forward to receiving your application, if not, that is ok as long as you meet some of the qualifications and are eager to learn we look forward to reviewing your application as well.

Core Qualifications/ Requirements:

Ability to prioritize and resolve IT problems quickly and efficiently
Install/ Support/ Maintain PCs and peripheral devices
Windows, Linux, and Mac OS Knowledge
Proficient with Security such as Encryption and MFA
Strong Customer Service and Empathy skills

Additional Qualifications/ Nice to Have:

Understanding of Routing Protocols
Firewall best practices and troubleshooting
Linux OS such as Ubuntu, Redhat, CentOS
CCNA or CCNP capable
VoIP technology and use cases
Database Creation, Management, Scripting
Project Management fundamentals
Background in Event Management
Demonstrated Communication Skills both Oral and Written
Strong understanding of Active Directory and Group Policy
Familiar with additional Server roles such as DNS, DHCP, File & Print Server, Radius/ NPS
Strong understanding of VMware
Understanding of Networks (Wired and Wireless)
Proficient with Microsoft Office, SharePoint, OneDrive, and Teams
G License and access to reliable transportation

Additional Info:

ManagePoint Technologies was founded on the principal of using Technology to enable businesses to do what they are best at. We strive to provide services which aide businesses in doing what they do best, with solutions tailored to your business' needs.
ManagePoint Technologies focuses on the intersection between technology and business. Businesses are growing more and more every day. At the heart of this growth is technology; from communication to automation. We believe in providing technology solutions which meet your current and future needs to get you where you need and want to be.

Co-Op PayScales:
1st Co-Op - $20/hr
2nd Co-Op - $21/hr
3rd Co-Op - $23/hr

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More about this job

Responsibilities

You will handle Service Desk calls, triage and resolve client issues, and assist with on-site project implementations. Additionally, you will support IT infrastructure builds and contribute to security and surveillance projects.

Requirements

Candidates should have the ability to prioritize IT problems and possess knowledge of Windows, Linux, and Mac OS environments. Strong customer service skills and proficiency in security practices like encryption and MFA are required.

Skills

IT Support
Windows
Linux
Mac OS
Encryption
MFA
Customer Service
Active Directory
Group Policy
VMware
Networking
Routing Protocols
Firewall
VoIP
Project Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Service Desk
Infrastructure
Security
Encryption
MFA
Routing Protocols
Firewall
Ubuntu
Redhat
CentOS
CCNA
CCNP
VoIP
Database Management
Project Management
Active Directory
Group Policy
DNS
DHCP
VMware
Networking
Microsoft Office
SharePoint
OneDrive
Teams
IT Budgeting
Automation
Communication Skills
Event Management

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