Original job description
<p>Reporting to the Store Manager, the Assistant Store Manager is accountable in leading key aspects of their store's business. Through attracting, leading and developing Team Members, the ASM drives key business results by ensuring all aspects of the in-store experience are delivered consistently and in alignment with our commitment to providing our community members with excellent service and spreading global wellness.</p><p>While fostering an environment that delivers upon the Company's Culture and Service ethos, this role balances an operational mindset, strong business acumen, and a people-centric approach to increasing productivity and profitability of the retail business.</p><p>The ASM is accountable to partner and support the SM in creating annual and quarterly strategies for growing their business, focusing on People, Operations, Visual Merchandising and Community outreach.</p><p>Through day to day functions, the Assistant Store Manager contributes to maintaining and strengthening Saje's culture; proactively engaging in behaviours that align with Saje's values: Wellness, Growth, Celebration, Greatness and Belonging.</p><p> </p><h1>Responsibilities</h1><p>• Attract, hire, and train Team Members who are committed to creating the conditions for financial wellness in our Retail stores</p><p>• Engage, develop and retain Team Members by leveraging their expertise and unique skillsets</p><p>• Create and maintain a succession strategy</p><p>• Administer mid-year and annual reviews, set goals, and deliver feedback regularly with direct reports</p><p>• Partner with the Store Manager to create annual and quarterly strategic plans to support growth of the business</p><p>• Generate business results and achieve key KPIs including revenue and comp growth goals, AVS, IPT, traffic, conversion, loyalty program growth and labour targets</p><p>• Display strong business acumen and analytical skills in order to grow the store business</p><p>• Ensure Team Members are equipped with the product knowledge they need to make intentional recommendations for Community Members</p><p>• Uphold presentation standards, and assess and action merchandising opportunities in order to elevate the in-store experience</p><p>• Cultivate an environment of excellent community member service, sharing our awesome products and spreading wellness through the in-store experience</p><p>• Take a proactive and innovative approach to growing the business through community outreach</p><p>• Inspire and uplift your team through coaching, collaboration and by embodying our core values</p><p>• Choose culture first in everything you do, with a commitment to personal growth and self-awareness</p><p>• Create a team environment where all Team Members consistently experience a sense of belonging and inclusion</p><p> </p><h1>Applicant Requirements</h1><p>• <strong>Leadership</strong> – You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes</p><p>• <strong>Retail experience</strong> – Has a deep understanding of the Retail environment; an expert in delivering experiences to community members and have proven sales floor leadership</p><p>• <strong>Getting product on people</strong> – You're excited to share our product with people and educate on how our unique formulations elevate wellness</p><p>• <strong>Community connector</strong> – Leverages an entrepreneurial approach to building a brand through relationship building and creating resonant experiences</p><p>• <strong>Track record of success</strong> – Has achieved or exceeded success metrics 90% of the time throughout career; performance reviews are in top echelon; has proven growth story in their professional or personal life</p><p>• <strong>Stamina and positive attitude</strong> – Thrives in a challenge; is solutions focused; will see bright side of situations, despite adversity, never gives up</p><p>• <strong>Never satisfied with the status quo</strong> – Understands the need for constant evolution of strategies that fits the needs of our ever-changing business</p><p>• <strong>Wellness persona</strong> – You're passionate about wellness and incorporate wellness into your everyday routine</p><p> </p><h1>Why Saje?</h1><p>At Saje, we understand that joining a team is an important decision to make. The base hourly rate for this position is from <strong>$22.00–$25.00</strong> per hour. Base pay is dependent on market location and may vary depending on job-related knowledge, skills, experience, and internal equity.</p><p>In addition to your base rate, we offer:<br>• Comprehensive health, vision, and dental benefits<br>• Paid sick days<br>• Generous product discounts<br>• An onboarding plan to set you up for success<br>• Employee Assistance Program (24/7 support, resources, and information for you and your family)<br>• Paid time off to ensure you're resting and recharging</p><p><em><strong>Note: </strong>Incentive programs have certain eligibility requirements. The company reserves the right to alter these incentive programs, benefits, and perks, in whole or in part, at any time without advance notice.</em></p><p> </p><h1>Key Relationships</h1><p>Reporting to the Store Manager</p><p> </p><p><em>All applications are viewed by a member of our team and therefore we do not use AI as part of our screening & selection process. This job posting is for an existing vacancy on our team that we are presently hiring for.</em></p>
More about this job
Responsibilities
The Assistant Store Manager leads key business aspects by attracting, developing, and coaching team members to drive productivity and profitability. They partner with the Store Manager to execute strategic plans focused on operations, visual merchandising, and community outreach to ensure an excellent in-store experience.
Requirements
The ideal candidate possesses strong retail leadership experience, a proven track record of achieving sales metrics, and a passion for wellness. They must demonstrate excellent communication skills, an entrepreneurial approach to community building, and the ability to thrive in a fast-paced retail environment.
Skills
- Retail management
- Team leadership
- Business acumen
- Visual merchandising
- Community outreach
- Sales floor leadership
- Coaching
- KPI management
- Customer service
- Strategic planning
- Succession planning
- Product knowledge
- Analytical skills
- Recruitment
- Training
- Wellness advocacy
Benefits
- Comprehensive health, vision, and dental benefits
- Paid sick days
- Generous product discounts
- Onboarding plan
- Employee Assistance Program
- Paid time off
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
Keywords
- Retail
- Management
- Leadership
- Wellness
- Sales
- KPIs
- Merchandising
- Operations
- Coaching
- Community outreach
- Customer experience
- Strategic planning
- Recruitment
- Training
- Business acumen
- Revenue growth
- Conversion
- Loyalty program
- Succession planning
- Performance management
