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St. Joseph's Health Care London

Clinical Support Clerk, Adult Inpatient Mental Health Short Stay Stabilization Unit/Dual Diagnosis Program

London, ON, Canada

Salary Range: $29.76 - $35.00 /hour · Part-time

Within 25 km of London · About 2.7 km from the city centre

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Job details

Pay: Salary Range: $29.76 - $35.00 /hour
Job type: Part-time
Apply by: Nov 20, 2026
Posted: Oct 21, 2026

Original job description

Adult Inpatient Mental Health Short Stay Stabilization Unit/Dual Diagnosis Program

Parkwood Institute Mental Health Care - London, ON

Part Time

Salary Range: $29.76 - $35.00 /hour

To perform scheduling services and assist as needed with the day to day administration of ward /team activities. This role will primarily provide support for staffing and payroll. Additional duties include: providing receptionist duties, including screening telephone calls, visitors, etc. answering routine inquiries, initiating staffing calls when required; making appointments for clients for tests/consultations; sorting and distributing mail; checking and ordering supplies; completing staff information, ie. maintaining clients' files and clinical record forms; maintaining filing system for relevant areas of responsibility; keyboarding letters, memoranda, and data entry to care plans, etc. from handwritten or printed material.

Essential Qualifications

Secondary (High) School Diploma
Graduate of a recognized medical secretarial or medical office assistant certificate program
Demonstrated computer skills with Outlook and MS Office Suite, including an intermediate level of knowledge of Word and basic Excel
Ability to keyboard accurately to a minimum of 40 wpm
Working knowledge of general office procedures and methods
Record keeping and filing experience
Ability to work accurately with figures and clerical details
Working knowledge of the Mental Health Act
Strong interpersonal and communication skills both oral and written
Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
Working knowledge of One Chart

Preferred Qualifications

Graduate of a recognized medical secretarial or medical office assistant certificate program preferred
Knowledge of staffing and scheduling, and computerized call-out systems preferred
Proficiency in French would be an asset.
Strong knowledge of psychiatric/medical terminology
Previous experience using a computerized system eg. Workbrain
Ability to prioritize multiple demands
Ability to work independently as well as a team
Excellent organization and time management skills

Teaching and Research

St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties.

Immunization Requirements

Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
Provide documentation of the Tuberculosis skin testing

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More about this job

Responsibilities

Provide scheduling and administrative support for ward and team activities, with a primary focus on staffing and payroll. Handle reception, routine inquiries, appointments, records, filing, supplies, mail, and document preparation.

Requirements

Requires a high school diploma, a recognized medical secretarial or medical office assistant certificate, accurate keyboarding at a minimum of 40 words per minute, and computer skills with Outlook and Microsoft Office. Candidates should have office procedures and record-keeping knowledge, familiarity with the Mental Health Act, strong communication skills, and the ability to manage clerical details accurately.

Skills

Scheduling
Staffing Coordination
Payroll Support
Reception
Telephone Screening
Appointment Scheduling
Record Keeping
Filing
Data Entry
Microsoft Outlook
Microsoft Word
Microsoft Excel
Keyboarding
Medical Terminology
Mental Health Act Knowledge
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Adult Inpatient Mental Health
Short Stay Stabilization Unit
Dual Diagnosis Program
Medical Office Assistant
Medical Secretarial Certificate
Staffing
Scheduling
Payroll
Computerized Call-Out Systems
Workbrain
One Chart
Microsoft Outlook
Microsoft Office
Microsoft Word
Microsoft Excel
Data Entry
Medical Terminology
Psychiatric Terminology
Mental Health Act
Occupational Health and Safety Act
Safety Culture
Clinical Records
Care Plans
Record Keeping
Filing
Reception
Keyboarding
Immunization Requirements
Tuberculosis Skin Testing

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