Jobs in London

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Within 25 km of London

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Core & Main

Inside Sales Representative

London, ON, Canada

Full-time

Within 25 km of London · About 1.3 km from the city centre

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Job details

Job type: Full-time
Posted: Jun 13, 2026

Original job description

Job Summary

Serve as a facilitator to the sales process that may generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespeople, telephone, e-mail, and written and faxed correspondence. May directly or indirectly support outside sales.

Major Tasks, Responsibilities And Key Accountabilities

Facilitate the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
Prospect for new sales opportunities via outbound calling and emailing.
Provide product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price. Develop code directives for certain products while maintaining target margin goals.
Procure and maintain inventory; monitors to ensure proper inventory turns.
Ensure timely shipment of materials and customer satisfaction.
Work at the sales counter to serve in-store customers as assigned. Contributes to add-on sales by maintaining a high level of product knowledge.
Handle customer inquiries and problem resolution when an outside salesperson is not available.
Perform estimating, take-off, and proposal duties as necessary.
May be asked to assist warehouse staff with pulling and preparing orders for shipment, as well as receiving, verifying, staging and stocking all incoming materials.

Preferred Qualifications

Minimum 2 to 5 years of experience selling in an inside sales environment and demonstrated success working with customers.
Experience with inventory sales.
Associate degree preferred.
Strong computer skills desired.
Forklift Certification Preferred

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time.

Canada Waterworks is an Employment Equity employer committed to creating an inclusive and diverse workplace. We welcome applications from women, Indigenous peoples, persons with disabilities, and members of visible minorities. We do not require Canadian work experience for any position. Compensation details for this role are disclosed in accordance with Ontario law. If artificial intelligence is used in the screening or selection process, this will be transparently communicated. We value equitable opportunities and encourage all qualified candidates to apply.

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More about this job

Responsibilities

The Inside Sales Representative facilitates the sales process by managing customer inquiries, tracking orders, and providing support to outside sales. They also prospect for new sales opportunities and ensure customer satisfaction through effective communication.

Requirements

Candidates should have 2 to 5 years of experience in inside sales and a strong background in customer interaction. An associate degree is preferred, along with strong computer skills and forklift certification.

Skills

Sales
Customer Service
Project Management
Inventory Management
Problem Resolution
Estimating
Proposal Writing
Product Knowledge
Outbound Calling
Email Communication
Order Processing
Quotation Requests
Forklift Operation
Pricing Strategy
Order Fulfillment
Communication

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Sales Process
Customer Orders
Quotations
Project Management
Outbound Calling
Email Communication
Pricing Matrix
Inventory Management
Customer Satisfaction
Sales Counter
Estimating
Proposal Duties
Warehouse Operations
Forklift Certification

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