Original job description
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.
Duties & Responsibilities
Customer Service
Greet customer promptly and gather prescription information according to Standards
Perform duties in priority according to Role assigned on Role Assignment Schedule
Refer to the pharmacist all clinical inquiries
Accurate dispensing prescription medications
Third Party adjudication where required and necessary
Set realistic customer expectations as to wait times
Locate and cash out prescriptions and any ancillary items
Ensure customers requiring counseling are referred to the Pharmacist
Maintain and control the cash register in the dispensary
Adhere to all confidentiality and privacy requirements
Administration
Receive new and repeat prescription orders in accordance with Standard Operating Procedures
Prepare and submit orders with the exception of, controlled drugs and narcotics
Adjudicate third party billing, online and manage manual Third-Party Accounts
Answer telephone and refer to a pharmacist when necessary
Manage incoming faxes according to Pharmacy Standards of Practice
Accurately file completed documentation as per Pharmacy Standards of Practice
Prescription Workflow
Assist in prescription preparation to company's standards and professional services
Data entry for new prescriptions, and managing refill request processing
Select medications to fill prescriptions according to Pharmacy Standards of Practice
Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards
Accurately enter and maintain appropriate data within the applicable Pharmacy systems
Skills And Qualifications
Registered with the corresponding provincial licensing college
Diploma from a Pharmacy Technician College
Previous Pharmacy Experience Preferred
Effective organizational skills, ability to multitask
Problem Solving Skills
Strong attention to detail
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Why work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Hiring Range / Échelle Salariale à L’embauche
$25.15 - $30.10 / 25,15$ - 30,10$ (per hour / de l’heure)
A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.
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#FS #PHARM #ON
More about this job
Responsibilities
Assist with prescription dispensing, preparation, data entry, refill processing, and third-party billing in accordance with pharmacy standards. Provide timely customer service, refer clinical questions and counseling needs to the pharmacist, and support pharmacy administration and operations.
Requirements
Applicants must be registered with the applicable provincial licensing college and have a diploma from a Pharmacy Technician College. Previous pharmacy experience is preferred, along with organizational, multitasking, problem-solving, and attention-to-detail skills.
Skills
- Customer Service
- Prescription Dispensing
- Prescription Data Entry
- Third-Party Billing Adjudication
- Medication Selection
- Prescription Preparation
- Cash Register Management
- Pharmacy Administration
- Confidentiality and Privacy
- Organization
- Multitasking
- Problem Solving
- Attention to Detail
- Telephone and Fax Management
Benefits
- Purchase Discount Program
- Flexible Schedules
- Competitive Pay
- Online Learning
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Retail
- Customer Service & Support
Keywords
- Regulated Pharmacy Technician
- Pharmacy
- Prescription Dispensing
- Pharmacy Standards of Practice
- Prescription Preparation
- Prescription Data Entry
- Refill Processing
- Medication Selection
- Third-Party Billing
- Third-Party Adjudication
- Pharmacy Systems
- Standard Operating Procedures
- Pharmacy Technician College Diploma
- Provincial Licensing College Registration
- Customer Service
- Confidentiality
- Privacy Requirements
- Cash Register
- Pharmacy Administration
- Problem Solving
- Attention to Detail
