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Newcomer settlement services in London
London, Ontario, Canada
The full City-listed London settlement provider directory, contact details, language support, first appointments and links for daily tasks.
Key information
A settlement worker can help you find the right local services, understand forms and plan next steps. Start with a provider below and ask which programs match your immigration status, language and needs. Eligibility differs between programs.
On this page
What to ask a settlement service for
- Tell your goal
Name your main task and preferred language.
- Find the right service
Confirm eligibility and an appointment.
- Make a short plan
Leave with names, documents and next steps.
Explain your main task first: finding work, enrolling a child, language classes, housing or understanding a letter. A worker can help connect the tasks and refer you to the correct organization. You do not need to choose every service before making first contact.
Settlement help is different from a government decision on immigration status or a professional legal opinion. Ask what the worker can do, which services are funded for your situation and whether you need a separate specialist.
Every provider in the City settlement directory
Quick comparison and full source records
| Place or service | Address | Useful information |
|---|---|---|
| London Cross Cultural Learner CentreMap of London Cross Cultural Learner Centre | 505 Dundas Street | 519-432-1133; cclc@lcclc.org |
| LUSO Community ServicesMap of LUSO Community Services | 1193 Oxford Street East, Unit 2 | 519-452-1466; info@lusocentre.org |
| Northwest London Resource CentreMap of Northwest London Resource Centre | 27A-1225 Wonderland Road North, Sherwood Forest Mall | 519-471-8444; info@nwlrc.ca |
| South London Neighbourhood Resource CentreMap of South London Neighbourhood Resource Centre | 1119 Jalna Boulevard | 519-686-8600 |
| SLNRC Westmount locationMap of SLNRC Westmount location | 785 Wonderland Road South | 519-472-5502 |
| YMCA Wortley Learning CentreMap of YMCA Wortley Learning Centre | 165 Elmwood Avenue East | 519-907-5500 |
| YMCA North London Learning CentreMap of YMCA North London Learning Centre | 207-735 Wonderland Road North | 519-907-0025 ext. 4620 |
| Collège BoréalMap of Collège Boréal | 142 Fullarton Street | 519-451-5194; ask for the London settlement service |
| Carrefour Communautaire francophone de LondonMap of Carrefour Communautaire francophone de London | 920 Huron Street | 519-673-1977; info@ccflondon.ca |
| WILL Employment SolutionsMap of WILL Employment Solutions | 141 Dundas Street, fourth floor; entrance on Market Lane | 519-663-0774; letsconnect@willemployment.ca |
London Cross Cultural Learner Centre
505 Dundas Street
London Cross Cultural Learner Centre: 519-432-1133; cclc@lcclc.org.
- Useful information
- 519-432-1133; cclc@lcclc.org
Sources: City settlement provider directory
LUSO Community Services
1193 Oxford Street East, Unit 2
LUSO Community Services: 519-452-1466; info@lusocentre.org.
- Useful information
- 519-452-1466; info@lusocentre.org
Sources: City settlement provider directory
Northwest London Resource Centre
27A-1225 Wonderland Road North, Sherwood Forest Mall
Northwest London Resource Centre: 519-471-8444; info@nwlrc.ca.
- Useful information
- 519-471-8444; info@nwlrc.ca
Sources: City settlement provider directory
South London Neighbourhood Resource Centre
1119 Jalna Boulevard
South London Neighbourhood Resource Centre: 519-686-8600.
- Useful information
- 519-686-8600
Sources: City settlement provider directory · City community location data · City open data terms
SLNRC Westmount location
785 Wonderland Road South
SLNRC Westmount location: 519-472-5502.
- Useful information
- 519-472-5502
Sources: City settlement provider directory
YMCA Wortley Learning Centre
165 Elmwood Avenue East
YMCA Wortley Learning Centre: 519-907-5500.
- Useful information
- 519-907-5500
Sources: City settlement provider directory
YMCA North London Learning Centre
207-735 Wonderland Road North
YMCA North London Learning Centre: 519-907-0025 ext. 4620.
- Useful information
- 519-907-0025 ext. 4620
Sources: City settlement provider directory
Collège Boréal
142 Fullarton Street
Collège Boréal: 519-451-5194; ask for the London settlement service.
- Useful information
- 519-451-5194; ask for the London settlement service
Sources: City settlement provider directory
Carrefour Communautaire francophone de London
920 Huron Street
Carrefour Communautaire francophone de London: 519-673-1977; info@ccflondon.ca.
- Useful information
- 519-673-1977; info@ccflondon.ca
Sources: City settlement provider directory
WILL Employment Solutions
141 Dundas Street, fourth floor
WILL Employment Solutions: 519-663-0774; letsconnect@willemployment.ca.
- Useful information
- 519-663-0774; letsconnect@willemployment.ca
Sources: City settlement provider directory
Sources: City settlement provider directory
Before your first appointment
| Bring or prepare | Purpose |
|---|---|
| A list of your top questions | Keep the appointment focused |
| The letter or form you need help with | Let the worker see the exact task |
| Relevant dates and deadlines | Help identify urgent next steps |
| Your preferred language | Ask whether interpretation is available |
| Documents requested by the program | Avoid unnecessary travel or sharing |
Call or use the provider’s official contact form. Say whether you need an interpreter, an accessible entrance, a remote appointment or help for more than one family member. The directory is a contact list, not a list of confirmed walk-in hours.
Ask which documents the specific program needs. Keep your own original documents and use the provider’s requested secure method for any copies. Do not send a full file of identity documents to an unverified address merely to ask a general question.
Sources: City newcomer arrival and settlement information · City settlement provider directory
Language classes and French-language support
Ask a settlement provider about language assessment and the classes you can use. A conversation group, a funded language course and a college program have different purposes and entry rules. Tell the provider your work or school goal and the times you can attend.
For French-language service, the City list includes Collège Boréal and Carrefour Communautaire francophone de London. The library also has learning tools and community programs. Ask about the actual class level, childcare, transport and online options before choosing a course.
Sources: City settlement provider directory · London Public Library
Housing, school, health care and employment
Use the focused guides below for local service routes and practical instructions. A settlement worker can help connect these tasks, especially when a form or language barrier makes the process difficult.
For a time-sensitive need, give the provider the deadline when you first contact them. An appointment request is not confirmation that a benefit, school place, health service or job has been approved.
Directory scope and address checks
This table keeps every provider in the City’s community-resources settlement list. Extra branches appear as separate rows, so ten location rows do not mean ten separate agencies. It is not a claim that every cultural group or private adviser in London is included.
Addresses and program locations can change. Confirm the appointment location with the provider, especially if its current page gives a different branch. The City directory is used as the named source scope rather than silently mixing old and new addresses.
Sources: City settlement provider directory
Settlement service questions
Do all settlement programs have the same eligibility?
No. Ask the provider which program applies to your situation and which documents it needs. A listing does not establish eligibility.
Can I ask for help in French?
The City provider list includes Collège Boréal and Carrefour Communautaire francophone de London. Ask about the service and appointment you need.
What can a settlement worker help me do in London?
A worker can help you find services, understand forms and connect tasks such as school, housing, language classes or work. Start with your main goal and any deadline. The provider will explain which programs fit your situation.
Does settlement support decide my immigration status?
No. Settlement help is different from a government immigration decision or a professional legal opinion. Explain the question you need answered and ask whether the provider can help or should refer you to a specialist.
Do I need an appointment before visiting a settlement provider?
Use the provider’s official contact route to confirm. The directory is a list of contacts, not verified walk-in hours for every agency. Ask about the location, available language and appointment type before travelling.
What should I prepare for a first settlement appointment?
Write down your main questions, deadlines and preferred language. Bring the specific letter or form you need help with and the documents requested for that program. Ask about interpretation, remote appointments and an accessible entrance if needed.
Is a conversation group the same as a funded language course?
No. A conversation group, language assessment, funded class and college program serve different purposes and have different entry rules. Explain your work or school goal so the provider can help identify a suitable route.
Why are there more location rows than settlement agencies?
Some providers have more than one London service location. The directory keeps those branches as separate rows. It does not count each branch as a separate agency or claim to list every cultural group and private adviser.
Does a settlement referral guarantee a benefit or service place?
No. The receiving program decides eligibility and availability. A referral or appointment request does not approve housing, a school place, health care or a job. Keep the next contact and required documents clear.
Should I send all my identity documents when first asking for help?
Ask which documents the specific program needs and use its verified secure method. Keep your originals. A general enquiry does not require sending a complete identity file to an unverified address.